At Medina Surety Agency (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.medinasuretyagency.com (“the Site”).

1. Information We Collect

We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and other contact details when you fill out a form or contact us.

We also collect non-personal information through cookies and similar technologies, including your IP address, browser type, and browsing behavior on the Site.

2. How We Use Your Information

We use the personal information you provide to:

• Respond to inquiries and requests
• Provide the services you request
• Improve our website and services
• Send updates and relevant communications, if you opt-in to receive them

We may use non-personal information for analytics purposes, to better understand how users interact with our Site.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist in the operation of our website, but they are required to keep your information confidential.

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us improve functionality and track site usage. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or the way we handle your information, please contact us at 914-256-0617, apalais@medinasuretyagency.com.